Privacy Policy

At Galaxiem – Your Trading Galaxy, your privacy is very important to us

Last updated: August 05, 2025

At Galaxiem – Your Trading Galaxy ("we", "our", "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Galaxiem mobile application ("App").

1. Information We Collect

Account Information:Name, surname, email address, and password when you create an account or sign in with Google, Apple, or Facebook.
Subscription & Payment Data:Managed securely via RevenueCat, Google Play, or Apple App Store. We do not store credit card numbers or full payment details.
Usage Data:Device type, operating system, IP address, time zone, app version, crash logs, and interactions within the App (via Firebase Analytics and Firebase Crashlytics).
Advertising Data:Device identifiers (such as Advertising ID), interactions with ads, and approximate location (via Google AdMob).
Cookies & Analytics:Used to improve functionality, personalize your experience, and monitor performance.

2. How We Use Your Information

Provide and improve our services

Manage subscriptions and verify purchases (RevenueCat, Google Play, App Store)

Track app performance, crashes, and user behavior (Firebase)

Show relevant ads and measure ad performance (Google AdMob)

Authenticate logins and secure your account

Send important notifications (e.g., password reset, subscription reminders)

3. Third-Party Services We Use

Our App integrates with the following services:

RevenueCat

Subscription and purchase validation

View Privacy Policy

Firebase Analytics & Crashlytics

Usage tracking, analytics, and crash reporting

View Privacy Policy

Google AdMob

Personalized and non-personalized advertisements

View Privacy Policy

These third parties may collect and process personal data according to their own privacy policies.

4. Legal Basis for Processing (GDPR)

Contractual necessity– to provide you with the App services.
Legitimate interest– to improve and secure our App.
Consent– for personalized ads, tracking, or marketing.
Legal obligation– when required by law.

6. Data Storage and Security

We use encryption and security measures to protect your information.
Your data may be stored on servers located in the EU, US, or other regions, depending on our hosting partners.
We retain your data as long as your account is active or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Restrict or object to processing

Withdraw consent at any time

Request data portability

To exercise these rights, please contact us at privacy@galaxiem.app.

8. Children's Privacy

Our App is not intended for children under 18.
We do not knowingly collect personal data from minors.

9. International Users

By using the App, you acknowledge that your information may be transferred and processed outside your country, including in jurisdictions with different data protection laws.

10. Third-Party Logos & Symbols

The App may display company logos, brand names, and financial symbols (e.g., Tesla, Microsoft, USDTRY) under fair use for educational and informational purposes.
We are not affiliated with or endorsed by any third-party companies.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App, and your continued use constitutes acceptance of the changes.